Instacart offers prescription delivery from participating Rite-Aid pharmacies.

Ordering prescriptions

  1. Switch your prescription to a participating Rite-Aid and enroll in text alerts from the pharmacy
  2. You will receive a text message from the pharmacy when your prescription is ready
  3. Tap the link in the text message
  4. Choose a delivery time and enter the information as needed
  5. Receive your prescription as fast as same day

Text messages 

Instacart does not send prescription-related text messages to customers. Please contact your participating pharmacy for text message questions or issues.

Receiving prescriptions

Your Instacart shopper is required to scan your ID when delivering your prescription. To maintain social distancing, your shopper will scan it from a safe distance.  Please hold out your ID so they can scan and confirm the recipient is legally able to accept the order. 

Instacart does not allow prescriptions to be left unattended. Someone 18 or over must be present to receive the order. Some states require a signature as well.

Adding more prescriptions

At this time, prescriptions cannot be added to the order once it has been placed.

Authorization hold

Seeing an authorization hold on your bank account? Learn more about temporary authorization holds.

Cancel or reschedule prescription orders

You can cancel your prescription order before it gets assigned to a shopper. Contact Instacart Care by clicking Contact us at the bottom on any article in the Help Center.