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How Instacart works

You’re busy, so every minute counts. Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. It’s just that easy.Check out this

Tracking your order and delivery

It’s easy to track your order, from the moment your personal Shopper starts finding your items until the moment it arrives at your door. For best results, download the latest version of the Instacart

Instacart Express

Instacart Express is a membership option for customers who want to use Instacart regularly. For a flat annual cost or a low monthly fee, you can enjoy unlimited free deliveries* on all orders over

Problem with your order

Did you receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem. In the Instacart app or website, you can let us know about—

Rescheduling a delivery

You can change your delivery date and time up until a shopper begins working on your order. Here’s how to reschedule: In the app: Tap the Account icon Tap Your Orders Select the order you’d like

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Placing Orders

Placing an order, sharing a cart, reporting incorrect information

Delivery

Receiving your items, reporting a problem, unknown charges